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The quality management system ISO 9001:2009 is an international standard that determines the standards and requirements to be met by the quality management system operator.
This certification is aimed at understanding and meeting customer expectations, and therefore the implementation and use of a process approach, continuous work on the effectiveness of processes and their improvement based on professional and objective measurements.
RAFSTAL took on the challenge in 2000, and continuously strives for excellence.
The main requirements of:
1. Customer orientation;
2. leadership;
3. involvement of people;
4. process approach;
5. system approach to management;
6. continuous improvement;
7. factual approach to decision making;
8. mutual benefit in relations with suppliers.
